IT Support

Welcome - Important Ausenco IT Support & Access Information

This site contains links to important services and contact details for Ausenco IT Support globally.

For Priority IT Support - use Employee Self Service

Are you experiencing Auscorp password issues or cannot access Employee Self Service?

If so, contact Regional IT support using the contact information below.

Region Contact Support Hours - Local Time
Asia Pacific
Tel: +61 7 3169 7123 (Ext 123 in office)
Monday - Friday 07:30 - 17:30
North America - Canada and USA
Tel: +1-604-638-4800 (Ext 4800 in office)
Monday - Friday 08:00 - 17:30
South America - Brazil
Tel: +55 31 3228 5400 | Direct: +55 31 3228 5450
Monday - Friday 08:30 - 17:30
South America - Chile
After Hours Support - Chile
Tel: +56 2 937 0111
Tel: +56 2 937 0444
Monday - Thursday 08:00 - 18:30 and Friday 08:00 - 14:00
South America - Peru
Tel: +51 1 207 3800 Ext 2050 | Direct: +51 1 207 3850
Monday - Thursday 08:00 - 19:00 and Friday 08:00 - 13:00
After Hours Global Support
Tel: +61 7 3115 6123
Outside AEST - Business Hours - Monday - Friday 07:30 - 17:30
Email
it.support@ausenco.com

Useful Links

Citrix Remote Desktop Access - APAC & Americas Users

Webmail Access - APAC & Americas Users

Citrix GoToAssist Remote Connection