IT Support
Welcome - Important Ausenco IT Support & Access Information
This site contains links to important services and contact details for Ausenco IT Support globally.
For Priority IT Support - use Employee Self Service
Are you experiencing Auscorp password issues or cannot access Employee Self Service?
If so, contact Regional IT support using the contact information below.
| Region | Contact | Support Hours - Local Time |
| Asia Pacific |
Tel: +61 7 3169 7123 (Ext 123 in office) |
Monday - Friday 07:30 - 17:30 |
| North America - Canada and USA |
Tel: +1-604-638-4800 (Ext 4800 in office) |
Monday - Friday 08:00 - 17:30 |
| South America - Brazil |
Tel: +55 31 3228 5400 | Direct: +55 31 3228 5450 |
Monday - Friday 08:30 - 17:30 |
| South America - Chile After Hours Support - Chile |
Tel: +56 2 937 0111 Tel: +56 2 937 0444 |
Monday - Thursday 08:00 - 18:30 and Friday 08:00 - 14:00 |
| South America - Peru |
Tel: +51 1 207 3800 Ext 2050 | Direct: +51 1 207 3850 |
Monday - Thursday 08:00 - 19:00 and Friday 08:00 - 13:00 |
| After Hours Global Support |
Tel: +61 7 3115 6123 |
Outside AEST - Business Hours - Monday - Friday 07:30 - 17:30 |
| Email |
it.support@ausenco.com |
Useful Links
Citrix Remote Desktop Access - APAC & Americas Users
Webmail Access - APAC & Americas Users
Citrix GoToAssist Remote Connection
- Citrix GoToAssist (Access this only when directed by an IT Support person)