Welcome - Important Ausenco Technology Services and Solutions Support & Access Information.
This site contains links to important services and contact details for Ausenco IT Support globally.
The best way to access IT Support from any location is to email - it.support@ausenco.com
Sending an email will ensure your request for help is reviewed and responded to by the most appropriate person as soon as possible.
| Region | Phone Contacts | Availability |
|---|---|---|
| Global - English speaking only | +61 7 3115 6123 | 24 hours, 7 days a week |
| APAC/Africa | From offices: Extension 123 External: +61 7 3169 7123 |
Monday to Friday 7.30 am - 5.30 pm local time (excluding public holidays) |
| North America | From Vancouver office: Extension 4800 External: +1 604 638 4800 |
Monday to Friday 8.00 am - 5.30 pm local time (excluding public holidays) |
| South America - Peru | From office: Extension 2050 External: +51 1 207 3800 |
Monday to Thursday 8.00 am - 7.00 pmFriday 8.00 am - 1.00 pm local time (excluding public holidays) |
| South America - Chile | From office: Extension 0111 External: + 56 2 937 0111 |
Monday to Thursday 8.00 am - 6.30 pm Friday 8.00 am - 2.00 pm local time (excluding public holidays) |
| South America - Brazil | From office: Extension 5878 External: +55 31 3228 5878 |
Monday to Friday 8.00 am - 5.00 pm local time (excluding public holidays) |
Citrix Remote Desktop Access - Global
Webmail Access - Global