Important Ausenco Technology Services and Solutions Support & Access Information.
This site contains links to important services and contact details for Ausenco IT Support globally.
The best way to access IT Support from any location is to email - it.support@ausenco.com
Sending an email will ensure your request for help is reviewed and responded to by the most appropriate person as soon as possible.
Regional IT Assistance and After Hours support is available as listed below:
| REGION | PHONE CONTACTS | AVAILABILITY |
|---|---|---|
| Global - English speaking only | +61 7 3115 6123 | 24 hours, 7 days a week |
| APAC/Africa | From offices: Extension 123 External: +61 7 3169 7123 | Monday to Friday 7.30 am - 5.30 pm local time (excluding public holidays) |
| North America | From Vancouver office: Extension 4800 External: +1 604 638 4800 | Monday to Friday 8.00 am - 5.30 pm local time (excluding public holidays) |
| South America - Peru | From office: Extension 2050 External: +51 1 207 3800 | Monday to Thursday 8.00 am - 7.00 pm Friday 8.00 am - 1.00 pm local time (excluding public holidays) |
| South America - Chile | From office: Extension 0111 External: + 56 2 937 0111 | Monday to Thursday 8.00 am - 6.30 pm Friday 8.00 am - 2.00 pm local time (excluding public holidays) |
| South America - Brazil | From office: Extension 5878 External: +55 31 3228 5878 | Monday to Friday 8.00 am - 5.00 pm local time (excluding public holidays) |
Useful Links
- Webmail Access - Global - Webmail